Careful and attentive customer service

At Pylones, our priorities include ensuring top quality products and customer satisfaction.

We’re on hand to help you in any way we can. So feel free to get in touch via our contact form; alternatively, come and visit us in one of our Pylones stores.

A question about your account, your order, a delivery or a return? Take a look at the frequently asked questions.

You can exchange any Pylones product bought online or from any of our stores, so take a look at the exchange information in our general conditions of sale.

 Want an item that’s no longer available online or instore? Get in touch, and we'll do our utmost to find it within our network!

 Got a question about how to use or care for one of our products? Our customer service team will be happy to provide you with a speedy response!

 Your satisfaction is what makes us happy; your positive feedback is what drives us.

Free delivery

From 69€ purchase
(in EU and Switzerland)

After-sales services

We've thought of everything!

Gift wrapping

It's free!

Click & Collect

Pick-up in 1 hour